Privacy Policy

Last updated: January 2024

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The Communication Academy ("we," "us," or "our") operates the website thecommunicationacademy.co.za. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect information about you in several ways:

• Information you provide: When you contact us via our contact form, we collect your name, email address, and any information you include in your message.
• Automatically collected information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behaviour on our site.
• Cookies: We use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalised advertising by visiting Google's Ads Settings. For more information about how Google uses information from sites or apps that use Google services, please visit Google's Privacy & Terms.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Improve our website and its content
• Monitor and analyse usage and trends to improve your experience
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to operate the website (for example, hosting providers). We do not share personal information with advertisers or advertising networks except in aggregate, anonymous form.

Your Rights under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to the personal information we hold about you
• Request the correction or deletion of inaccurate personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us via our contact page.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.